Terms and Conditions — me5 game

01 Acceptance of Terms

By accessing me5 game at me5game.app, creating a player account, making a deposit in PKR or placing any bet or wager on the platform, you enter into a legally binding agreement with me5 game and confirm that:

• You have read and understood these Terms and Conditions in their entirety.
• You are at least 18 years of age and legally permitted to engage in online gaming in your jurisdiction.
• You are accessing the platform voluntarily, for personal entertainment, and not on behalf of any third party.
• You accept that me5 game may amend these Terms at any time and that continued use of the platform constitutes your acceptance of any updated version.

If you do not agree with any part of these Terms, you must immediately discontinue use of the platform and contact support to close your account.

02 Eligibility and Registration

To register an account on me5 game, you must meet all of the following requirements:

• Age: You must be 18 years of age or older. If we have reason to believe that a player is underage, the account will be suspended immediately pending verification, and any balance may be withheld pending review.
• One Account Per Person: Each individual may only register one account. Duplicate accounts — whether under the same name, mobile number, payment method or device — are strictly prohibited. All duplicate accounts, including the original, may be permanently closed and balances forfeited.
• Accurate Information: You must provide accurate, current and complete information during registration. This includes your full legal name, date of birth, mobile number and payment account details. You are responsible for keeping this information up to date.
• No Prior Exclusion: You must not have previously been self-excluded from me5 game or had an account closed due to a breach of these Terms.

me5 game reserves the right to decline any registration application at our sole discretion without obligation to provide a reason.

03 Account Security

You are solely responsible for maintaining the confidentiality of your me5 game account login credentials, including your username, password and any security PIN. me5 game will never ask for your password via email, live chat or any other channel.

• Do not share your account credentials with any other person, including family members or friends.
• Do not allow any other person to access or operate your account.
• If you suspect unauthorised access to your account, contact me5 game support immediately at [email protected].
• me5 game is not liable for any losses that result from your failure to keep your credentials secure.

Any activity that occurs under your account login — whether conducted by you or by someone who obtained your credentials — is your responsibility until such time as you notify us of a security breach and we confirm that the account has been suspended.

04 Deposits

All deposits on me5 game are processed in Pakistani Rupees (PKR). The following payment methods are supported:

• JazzCash mobile wallet
• Easypaisa mobile wallet
• Raast instant payment
• Bank Transfer
• Mobile wallets and bank cards where applicable

Deposits are credited to your account within seconds under normal circumstances. me5 game does not charge a fee for standard deposits, though your payment provider may apply their own charges. The minimum deposit amount is PKR 500. Deposits made using payment methods not registered in your own name will be rejected and returned.

me5 game reserves the right to request documentation confirming the source of deposited funds in cases where unusual deposit patterns are observed. Failure to provide satisfactory documentation may result in account suspension and the withholding of funds pending review.

05 Withdrawals

Withdrawal requests are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is PKR 1,000. Standard withdrawal requests are processed within a few hours for regular accounts. VIP members benefit from priority processing with faster turnaround times.

• Withdrawals can only be made to accounts that are registered in your own name and match the details on your me5 game account.
• me5 game may request identity verification before approving any withdrawal. This may include a copy of your CNIC or other government-issued identification.
• Withdrawals will not be processed if your account has an active bonus with pending wagering requirements.
• me5 game does not charge withdrawal fees for standard transactions, though your payment provider may apply their own charges.
• If a withdrawal is made in error or if fraud is suspected, me5 game reserves the right to reverse the transaction and suspend the account pending investigation.

Processing times may be extended during periods of high demand or when additional verification is required. If your withdrawal has not arrived within 24 hours of confirmation, please contact support at [email protected].

06 Bonuses and Promotions

me5 game offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the following general conditions:

• Wagering Requirements: All bonuses carry a wagering requirement that must be completed before any winnings derived from bonus funds can be withdrawn. The specific wagering multiplier for each offer is stated in the individual promotion terms.
• Eligibility: Bonuses are only available to players who have completed registration and, where required, identity verification. Players with duplicate accounts are not eligible for any bonus.
• One Bonus at a Time: Only one bonus can be active on your account at any given time. Activating a new bonus before completing the wagering requirements of an existing bonus will result in the forfeiture of the prior bonus and any associated winnings.
• Game Contribution: Different game categories contribute differently towards wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute at a reduced rate. Fish games contribution rates are stated in individual promotion terms.
• Expiry: Bonus funds and free spins expire if wagering requirements are not met within the stated timeframe. Expired bonuses and associated winnings are removed from your account automatically.
• Abuse: me5 game reserves the right to void bonuses and associated winnings if we have reasonable grounds to believe that a bonus has been claimed or used in an abusive manner, including through the use of multiple accounts or coordinated low-risk betting strategies.

07 Game Rules and Fair Play

All games available on me5 game — including slots, fish games, live casino, sports betting and esports — are provided by certified third-party game providers. Each game operates according to its own set of rules, which are accessible from within the game interface.

• Slot and casino game outcomes are determined by certified Random Number Generator (RNG) technology. The results of each spin, hand or round are independent and cannot be predicted or manipulated.
• Sports betting and esports wagers are settled based on the official result as confirmed by the relevant governing body. me5 game reserves the right to void a bet if the result is subject to official review or reversal.
• In the event of a technical error — such as a game crash, disconnection during a bet or incorrect odds display — me5 game reserves the right to void the affected transaction and return the staked amount to your account. No compensation will be paid for inconvenience caused by technical issues.
• Any attempt to exploit software errors, loopholes or glitches for financial gain is considered fraudulent activity and will result in immediate account closure and forfeiture of all balances.

08 Prohibited Conduct

The following activities are strictly prohibited on me5 game. Engaging in any of the conduct listed below will result in immediate account suspension, permanent closure and forfeiture of any balance held at the time of closure:

• Registering more than one account or operating an account on behalf of another person.
• Providing false, inaccurate or misleading information during registration or verification.
• Using stolen, fraudulent or unauthorised payment methods to fund your account.
• Attempting to launder money or use me5 game for any illegal financial activity.
• Using automated software, bots, scripts or any other tools to gain an unfair advantage in any game.
• Colluding with other players to manipulate the outcome of any game or bet.
• Exploiting any technical error, glitch or vulnerability in the platform.
• Threatening, harassing or abusing me5 game staff or other players through any communication channel.
• Attempting to access another player's account or any part of the platform's backend infrastructure.

me5 game cooperates fully with law enforcement agencies and financial institutions in the investigation of fraudulent or illegal activity. Any funds associated with confirmed fraudulent activity will be frozen and may be remitted to the relevant authorities.

09 Account Suspension and Closure

me5 game reserves the right to suspend or permanently close any player account at our discretion, with or without prior notice, in the following circumstances:

• Breach of any clause in these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspicion of fraudulent activity, money laundering or any other illegal conduct.
• Reasonable suspicion of underage gambling.
• At the player's own request for self-exclusion or responsible gaming purposes.

Players who wish to voluntarily close their account may do so by contacting support at [email protected]. Any remaining verified balance at the time of voluntary closure will be processed for withdrawal to your registered payment method within the standard processing window, provided that no pending wagering requirements or verification holds apply.

10 Intellectual Property

All content on me5 game — including but not limited to the platform name, logo, website design, graphics, game interfaces, text and promotional materials — is the intellectual property of me5 game or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

• You may not copy, reproduce, distribute, modify or create derivative works from any content on this platform without our express written consent.
• You may not use the me5 game name, logo or branding in any context that implies endorsement or affiliation without prior written approval.
• Game content provided by third-party providers remains the intellectual property of those providers and is subject to their respective licensing terms.

11 Limitation of Liability

me5 game provides its platform on an "as is" and "as available" basis. To the fullest extent permitted, me5 game excludes all liability for:

• Any loss of funds resulting from your own decisions to place bets or wagers on the platform.
• Technical interruptions, server downtime or connectivity issues beyond our reasonable control.
• Losses resulting from your failure to keep your account credentials secure.
• Any indirect, consequential or incidental loss arising from your use of the platform.

Nothing in these Terms limits our liability for gross negligence, wilful misconduct or any other liability that cannot be excluded by law. Gaming involves financial risk; only deposit and wager what you can genuinely afford to lose.

12 Responsible Gaming

me5 game is committed to supporting responsible gaming for all players in Pakistan. We provide the following self-management tools, accessible from within your account settings:

• Deposit Limits: Set a daily, weekly or monthly PKR deposit cap that takes effect immediately.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing the platform. Self-exclusion takes effect immediately upon activation.
• Reality Checks: Enable periodic pop-up reminders of your session duration and net gaming balance.

Gaming is for adults aged 18 and above. It should be treated as a form of entertainment with a fixed budget — not as a means of earning money or resolving financial difficulties. If gaming ever feels like an obligation rather than an enjoyable activity, use our self-exclusion tools or contact support. For more information, visit our Responsible Gaming page.

13 Privacy

The collection, storage and use of your personal data by me5 game is governed by our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the processing of your personal data as described in that document. Key points include:

• Your data is collected for the purpose of account management, payment processing, fraud prevention and customer support.
• Your data is not sold to third parties for marketing purposes.
• You have the right to request access to, correction of or deletion of your personal data by contacting support.

14 Governing Terms

These Terms and Conditions represent the entire agreement between you and me5 game with respect to your use of the platform. They supersede all prior agreements, representations and understandings. If any clause of these Terms is found to be unenforceable, the remaining clauses continue to apply in full.

me5 game reserves the right to assign or transfer its rights and obligations under these Terms to a third party without notice to you. You may not assign your rights or obligations under these Terms to any other person.

These Terms were last updated in June 2026. me5 game will notify registered players of material changes via the email address associated with their account where practicable. It remains your responsibility to review these Terms periodically.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to report a concern regarding your account or a transaction, please reach out to the me5 game support team: